Privacy Policy

Introduction

We didn’t build Valocommerce to be another agency.

Valocommerce exists to help ecommerce brands grow through structure, not noise.
Not by running disconnected channels but by aligning the systems that actually drive performance.

We work where organic search, paid performance, and product data meet because that’s where scalable ecommerce growth is decided.

Search-Led E-commerce Growth Operator

Valocommerce (“we,” “our,” or “us”) is a Search Growth Operator providing strategic consulting and performance optimization services for eCommerce brands across Google Merchant Center, Google Ads, SEO infrastructure, analytics systems, and related digital growth services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you:

  • Visit our website

  • Submit a form

  • Provide your phone number

  • Book an appointment or consultation

  • Request a VALO Audit

  • Opt in to receive SMS communications

  • Communicate with us

  • Engage our services

Using our website is subject to this Privacy Policy. Where consent is legally required for specific communications, including marketing SMS messages, we will request that consent separately.


Information You Provide

When you submit a form, book a call, request an audit, communicate with us, or engage our services, we may collect information including:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Website URL

  • Revenue range, if voluntarily provided

  • Appointment and scheduling information

  • Business, marketing, or advertising information relevant to our services

  • Communication preferences

  • SMS consent status

We collect information that is reasonably necessary to evaluate, communicate about, and deliver our services.


SMS and Mobile Communications

If you provide your mobile phone number and expressly opt in to receive SMS communications from Valocommerce, we may send you text messages related to your interaction with us.

Depending on the consent you provide, these messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Scheduling or rescheduling information

  • Follow-up messages regarding your consultation or request

  • Service-related notifications

  • VALO Audit updates

  • Promotional or marketing communications

  • Information about Valocommerce services or offers

Consent to receive marketing text messages is not a condition of purchasing or using our services.

Message frequency may vary depending on your interactions with Valocommerce.

Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to a message. After opting out, you may receive a final confirmation message confirming that you have been unsubscribed.

For assistance, you may reply HELP or contact us at:

Support@valocommmerce.com

Opting out of SMS marketing communications does not prevent us from communicating with you through other methods where permitted, such as email.


Mobile Information and SMS Data Sharing

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.

We may share limited mobile information with service providers that assist us in operating our communications infrastructure, such as:

  • SMS delivery providers

  • Customer relationship management platforms

  • Scheduling platforms

  • Communication infrastructure providers

Such providers may process information only as necessary to provide services to Valocommerce.

Mobile information and SMS consent records will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be sold or transferred to third parties for unrelated marketing purposes.

 Automatically Collected Information

Automatically Collected Information

When you visit our website, we may automatically collect limited technical information, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Session duration

  • Interaction behavior

This information is used for security, analytics, and website performance improvement.

 Cookies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze traffic and behavior

  • Maintain functionality

  • Store basic preferences

Cookies do not contain sensitive financial or account data.

You may disable cookies through your browser settings at any time.

Use of Information

We use collected information to:

  • Evaluate whether your business qualifies for our services

  • Deliver VALO Audits

  • Provide consulting and strategic recommendations

  • Improve our website and booking systems

  • Communicate with you

  • Protect against fraud or misuse

We do not sell, rent, or trade personal or business data.

 Client Account Access

If you engage Valocommerce services, you may voluntarily grant access to certain platforms, including:

  • Google Merchant Center

  • Google Ads

  • Google Analytics

  • Google Search Console

  • Shopify or other CMS platforms

Access levels may include read-only, restricted, standard, or editor access depending on the scope of work.

We do not request ownership-level access.

Access is used strictly for analysis, optimization, and implementation within the agreed service scope.Access may be revoked by you at any time.

 Data Sharing

We do not sell or distribute personal data.

We may share limited information with trusted service providers necessary for business operations, including:

  • Scheduling platforms

  • Email service providers

  • Secure cloud platforms

  • Analytics services

These third parties operate under their own privacy policies.

We may disclose information if required by law or regulatory authority.

 Data Retention

We retain information only as long as necessary to:

  • Deliver services

  • Maintain business records

  • Comply with legal obligations

You may request deletion of your data at any time, subject to legal and administrative requirements.

International Data Processing

Valocommerce works with clients globally.

By submitting information, you acknowledge that your data may be processed in accordance with applicable international data protection laws.

 Data Security

We implement reasonable technical and organizational measures to protect information from unauthorized access, misuse, or disclosure.

Client platform access is:

  • Limited

  • Role-based

  • Used strictly within service scope

While no system can guarantee absolute security, we take appropriate measures to safeguard information.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

To exercise these rights, contact: [Support@valocommmerce.com]

Third-Party Links

Our website may contain links to third-party websites or embedded tools.

We are not responsible for the privacy practices of those external platforms.

 Updates to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised effective date.

Continued use of our website constitutes acceptance of the updated policy.

 Contact Information

For privacy-related questions or requests:

Email: Support@valocommmerce.com

Website:https://valocommerce.com

For privacy-related questions or requests:

Email: Support@valocommmerce.com

Website: https://valocommerce.com