TERMS & CONDITIONS

Introduction

These Terms & Conditions (“Terms”) govern your use of the Valocommerce website and services.

Valocommerce (“Company”, “we”, “our”, “us”) provides strategic consulting and performance optimization services for eCommerce brands across Google Merchant Center, Google Ads, SEO infrastructure, and analytics systems.

By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website or services

Nature of Services

Valocommerce operates as a Search Growth Operator.

We provide:

  • Strategic consulting

  • Account audits

  • Structural optimization

  • Performance improvement frameworks

  • Execution support where agreed

We are not a traditional advertising agency and do not act as a financial advisor, legal advisor, or platform representative.

All services are provided based on professional expertise and best practices available at the time of engagement.

 Eligibility

Our services are intended for businesses and professionals.

By using our services, you confirm that:

  • You are at least 18 years old

  • You have authority to represent your business

  • The information you provide is accurate and complete

Website Use

You agree not to:

  • Attempt unauthorized access to systems or accounts

  • Interfere with website functionality

  • Use automated systems to scrape content

  • Misrepresent your identity

We reserve the right to restrict or terminate access if misuse is detected.

Service Qualification & Engagement

Submitting a form, booking a call, or requesting a VALO Audit does not guarantee service acceptance.

Valocommerce reserves the right to:

  • Decline engagement

  • Determine qualification criteria

  • Refuse service at our discretion

Formal service begins only upon mutual written agreement.

Client Responsibilities

Clients agree to:

  • Provide accurate business information

  • Maintain ownership of advertising and platform accounts

  • Remain responsible for all advertising spend

  • Ensure compliance with Google and other platform policies

Valocommerce does not manage client billing accounts or control advertising budgets unless contractually agreed.

 Account Access

Where services require platform access (Google Ads, Merchant Center, Analytics, Shopify, etc.):

  • Access is granted voluntarily by the client

  • Access is limited to agreed scope

  • Ownership remains with the client

  • Access may be revoked at any time

Valocommerce does not claim ownership over client accounts or digital assets.

Fees & Payments

Fees for services will be defined in a separate agreement or written confirmation.

Unless otherwise agreed:

  • Fees are due according to agreed payment terms

  • Late payments may result in suspension of services

All advertising costs and platform fees remain the responsibility of the client.

Confidentiality

Valocommerce maintains strict confidentiality regarding client information.

We do not:

  • Share client performance data publicly

  • Publish case studies without approval

  • Disclose proprietary business information

Clients agree not to share proprietary frameworks or internal methodologies provided during engagement.

Confidentiality obligations survive termination.

 Intellectual Property

All materials, methodologies, frameworks, and content provided by Valocommerce remain our intellectual property unless otherwise agreed in writing.

Client business data and account assets remain the property of the client.

You may not copy, reproduce, or distribute Valocommerce proprietary materials without written consent.

 Performance Disclaimer

Search performance and advertising outcomes depend on multiple external factors, including:

  • Market conditions

  • Competition

  • Budget allocation

  • Platform policy changes

  • Product-market fit

Valocommerce provides strategic and operational guidance but does not guarantee specific revenue, traffic, or profit outcomes unless explicitly stated in a signed agreement.

Limitation of Liability

To the maximum extent permitted by law:

Valocommerce shall not be liable for:

  • Indirect or consequential damages

  • Loss of revenue or profits

  • Platform suspensions caused by historical account activity

  • Changes in third-party platform policies

  • Business interruption

Our total liability shall not exceed the amount paid for services in the preceding engagement period.

Third-Party Platforms

Our services involve third-party platforms including but not limited to:

  • Google

  • Shopify

  • Analytics providers

  • Scheduling tools

We are not responsible for outages, policy changes, account suspensions, or technical failures caused by third-party platforms.

Termination

Either party may terminate engagement subject to the terms of any signed agreement.

Upon termination:

  • Access permissions may be revoked

  • Outstanding fees remain payable

  • Confidentiality obligations continue

Governing Law

These Terms shall be governed by applicable international commercial principles unless otherwise specified in a separate written agreement.

Changes to These Terms

Valocommerce may update these Terms from time to time.

Updated Terms will be posted with a revised effective date.

Continued use of the website constitutes acceptance of the updated Terms.

 Contact Information

For questions regarding these Terms:

Valocommerce Email: [Support@valocommmerce.com]

Website: https://valocommerce.com

TERMS & CONDITIONS